This website is operated by On Lock Apparel. By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website. If you do not agree, you may not access the website or use any of our services.
Online Store Terms
By agreeing to these terms, you confirm you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorised purpose. A breach of any term will result in immediate termination of your access.
General Conditions
We reserve the right to refuse service to anyone for any reason. Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our service without express written permission.
Products & Services
Certain products may be available exclusively online and may have limited quantities. We make every effort to display product colours and images accurately, but we cannot guarantee your monitor will display them exactly.
We reserve the right to limit sales to any person or region, limit quantities, discontinue any product, and change pricing at any time without notice.
Pricing & Payment
All prices are listed in Australian Dollars (AUD) unless otherwise stated. We accept payment via Shopify Payments (Visa, Mastercard, American Express), Afterpay, and other methods displayed at checkout. We reserve the right to refuse or cancel any order where pricing errors have occurred.
Shipping & Delivery
Shipping times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events outside our control. For full shipping details, see our Shipping Policy.
Returns, Exchanges & Refunds
We offer size swaps, exchanges, and returns on eligible items. Items must be brand new with tags attached within 30 days of delivery. Refunds are processed within 10 business days of receiving the returned item. For full details, see our Returns Policy.
Accuracy of Information
We are not responsible if information on this site is not perfectly accurate or current. We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, even after you've submitted your order.
Billing & Account Information
We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, household, or order. You agree to provide current, complete, and accurate purchase and account information.
Intellectual Property
All content on this website — including but not limited to logos, brand names, images, product designs, graphics, and text — is the property of On Lock Apparel and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
Third-Party Tools & Links
We may provide access to third-party tools "as is" and "as available" without warranties. Third-party links may direct you to websites not affiliated with us. We are not responsible for their content, accuracy, or practices.
User Comments & Submissions
If you send us submissions, ideas, or comments, you agree we may use them in any medium without restriction or compensation. You agree your comments will not violate any third-party rights, contain unlawful material, or contain malware.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Prohibited Uses
You are prohibited from using the site for unlawful purposes, to solicit illegal acts, to violate regulations, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload malicious code, to spam or scrape, or to interfere with security features.
Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Our service and all products are provided "as is" and "as available" without any express or implied warranties.
In no case shall On Lock Apparel, our directors, officers, employees, or affiliates be liable for any injury, loss, or damages arising from your use of our service or products, to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless On Lock Apparel from any claim or demand arising from your breach of these terms or violation of any law or third-party rights.
Severability
If any provision of these terms is determined to be unlawful or unenforceable, it shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain in effect.
Termination
We may terminate this agreement at any time if you fail to comply with any term. You may terminate by ceasing to use our services.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Western Australia and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.
Changes to Terms
We reserve the right to update these terms at any time. It is your responsibility to check this page periodically. Continued use constitutes acceptance of changes.
Contact
Questions about these terms? Email support@onlockapparel.com.au.